Complimentary Essential Room Items Soap, 2 towels, toilet paper, tissues, tea, coffee and orange juice is provided one time complimentary on check-in. Plus 2 masks and alcohol for room use.
Booking One month refundable deposit against booking.
Car/Bike Hire If you need a scooter rental for your stay, we can recommend Chloe Bikes. They have a Facebook Page www.facebook.com/Chloebikes and do a good long-term rate. Also, they will deliver and pick up the scooter from the resort free. Car rentals can be arranged on site.
Police road checks will operate as always – to avoid annoying fines please make sure to wear a helmet and to show your passport and an international license as well as your national license. If you do not have a bike license (most people don’t) then it is only a 400 baht on the spot penalty if you are unlucky. Keep safe and enjoy.
Cancellation If the guest cancels more than 1 month before the arrival date, there is no charge for cancellation. Otherwise the deposit will be lost.
Check-in Check-in 1 p.m. to 10 p.m.
Check-out Official check-out time in 12:30 o'clock. Later check out terms can be arranged. Please speak to us.
Cleaning/Housekeeping A cleaning service is provided on request. Weekly cleaning and bedsheets change included.
Deposit A two months rental deposit is required and refundable less any charges owing (e.g. electric) on the room and any damage.
Electricity Electricity : AC 220 V/50 cycles with US plug.
Internet Service Wireless high-speed (100Mbps) internet is available at the resort and access is included in AirBnB rates.
Laundry The resort provides a guest laundry service at 10 baht a unit for wash, dry and iron. Extra linen change available on request.
Payment On arrival. One month advance rent and two months deposit required. Cash payment and payment through credit card using Paypal accepted. If booking with AirBnB no additional payment is required. Deposits are only charged if used.
Pets Pets are not allowed in the resort.
Room Service Most restaurants food delivery to the room through Grab app.
Security There is a 24 hr. security service at the resort, in an emergency please contact reception. This includes guards and CCTV.
Smoking Smoking is not permitted anywhere on the resort. Violations will be charged room cleaning of 3000 THB.
Swimming Pool The resort shares a private pool. This can be used when available.
Telephone There is no telephone service but a local SIMs can be purchased at reception.
Transfer to Airport Taxi transfer and pickup can be booked through the front desk. The airport is 15-30 minutes away depending on traffic. If you are coming in by taxi, make your way to the `Taxi meter’ counter in the airport, and tell them you are going to Muban Pradtana Plus, near Muban Wan Tan off the Hang Dong Road. They will take you to a driver. I would strongly advise you call Bambi and hand the receiver to the driver for directions: +66 89561 1509 (international) or 089561 1509 (national). Alas, all Thai taxi drivers are hopeless with directions based on a map/street information. They use landmarks and memory to find their way…. If you want us to arrange an English speaking driver to wait for you and pick you up (they charge 300 baht with wait time) we will need all your flight details. PS Don't forget to unlock phone for international.
Grab/Uber also provides a very good service to the resort. Indicate "P&A Thai Lanna Resort" in the destination.
